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Service Requests

Service Requests:

Welcome to the TKL Service Request Page!

Please read carefully as we have recently updated our information to serve you better.

A Service Request can be made to alert the Town of potential problems surroundings services, facilities and programs. Requests are for non-emergencies such as:

  • Reporting a pothole
  • Missed garbage/recycling collection
  • Potential by-law infractions
  • Reporting litter, debris or similar
  • Streetlight not working
  • A Hazard
  • Equipment failure
  • Cleanliness of Facility

As portal requests may only receive attention during regular business hours, you are invited to contact the appropriate Department for assistance if there is an emerging concern.